FAQ

Can I program or schedule the countdown timer?

Yes.

You can program Stagetimer by scheduling multiple timers or linking them together so that one starts right when the other one ends. This feature is available on the web version, as well as the Windows and Mac versions. You can also start a timer at a specific time and date by clicking the gear icon on the individual timer, selecting the "Scheduled" trigger, and choosing a time and date. If the time has already passed, the date will be automatically set for the next day. This automation tool is useful for creating a series of timed events or presentations.

Can I use Stagetimer with any device?

Yes.

You can use Stagetimer with any device that has an up-to-date web browser. This includes desktop computers, laptops, tablets, and smartphones. Stagetimer is a web-based application, so you do not need to download or install any software to use it. Simply visit the Stagetimer website in your web browser and you will be able to use all of the features of the web version. You can also use Stagetimer offline on a Mac or Windows computer by downloading the offline version of the app.

Can attendees send questions to the presenter?

Yes.

Simply share the link or QR code available on the controller page (right under the message column) and your audience will be able to send questions that will automatically turn into messages. You can then edit and reorganize the order of the messages and show them one at a time to speakers.

Can I share the event agenda with others?

Yes.

Every room comes ready with a shareable agenda link for your attendees to access anytime. You can also send collaborative links to team members and delegate administrative tasks during events.

Can I use the timer in different time zones?

Yes.

The timers can be shared with anyone, anywhere, and they will always adjust to the time settings of the user’s browser. You don’t need to worry about displaying the wrong time for people in other time zones. It will always adjust to the local time automatically. And you can either let Stagetimer display a localized time format or manually choose a 12h or 24h format by going to “Menu” and then “Settings” on the controller page.

Is it possible to only show the clock (time of day)?

Yes.

Simply click on the dropdown menu below the duration of a timer. You can then select different timer appearances, such as time of day or a combination of ToD and a countdown or count-up timer.

Can I change the colors and customize the timer?

Yes.

You can fully customize the colors, background and fonts of the timer. The customization options are available with the Premium license.

Can I upload my own agenda or rundown from Excel or Google Sheets?

Yes.

You don’t have to enter all the information manually to create timers if you already have an agenda or rundown of your event, meeting, or presentation. Simply export it as CSV file and upload the CSV file by clicking on “Menu” → ”CSV Import” in a new room in Stagetimer.

Can I use Stagetimer without internet?

Yes.

Stagetimer now has an offline version for Mac and Windows. It runs a webserver on your computer so devices on the network can access Stagetimer via its IP address, even without internet. You can find the download links for the offline version on the user dashboard. However, please note that the offline version is still in beta and you will need to contact us for a license key. In the future, license keys can be generated directly on the dashboard.

Can I use an API to control Stagetimer?

Yes.

You can find all the endpoints and commands in the API Documentation. This allows you to use Stagetimer with StreamDeck and Companion, scripts, and macros. There is a Companion plugin available. Just search for “Lukas Hermann Stagetimer”.

Is there a count-up option?

Yes.

There are several options for timer appearance, including count-up. To select this option, click on the dropdown menu below the duration on the individual timer and select “Count Up”.

Can the timer play a sound or chime?

Yes.

The timer can play a sound when the time is up or when it hits user-defined timestamps as it approaches 0:00, also called wrap-up time. You can choose how often the sound will play and select from a few pre-defined sounds, but it is not currently possible to upload your own sounds.

Can I use Stagetimer for free?

Yes.

You can use Stagetimer for free. The free version of Stagetimer allows you to use all of the basic features, including creating and running timers, scheduling timers, and linking timers together. However, the free version does not include access to the Pro and Premium features, such as additional customization options, importing and exporting timer data, and real-time control of timers from more than three devices at the same time.

Can I get a refund for tax/VAT?

Yes.

We offer VAT refunds for any European businesses and recognize organizations with tax exemptions. To avoid paying VAT in the first place, make sure to enter your company details and VAT number during the payment process.

Alternatively, once you purchase a subscription or license you can request a refund directly at our payment provider’s page. Head to https://paddle.net to contact Paddle via their chatbox.

Can I download a proper invoice?

Yes.

You can download a proper invoice for your Stagetimer purchases. Simply go to the "Billing" tab on your user profile, where you will see a list of your current and past purchases. Each payment includes a link to the receipt page, where you can enter your business address and tax number (if applicable). Once this information is entered, a proper invoice will be generated for you to download.

What happens to my rooms and timers after my plan expires?

When your Pro or Premium plan expires or is canceled, your account reverts to the free use limit. This means you can only interact with the first three rooms on your dashboard and the first three timers and messages in each room. No rooms or timers will be deleted; they will remain saved in your account. Once you purchase a new plan, these rooms and timers will be unlocked and available for use again.

What are the benefits of a countdown clock?

A countdown timer automation tool like Stagetimer is an essential tool for companies looking to plan and manage the schedule of their in-person or virtual events and countdowns. These tools help make events more effective by keeping speakers on track, ensuring that time-strict events stay on schedule. As an event coordinator or project manager, you can set up event flows on autopilot with Stagetimer's scheduling or trigger features, so you don't have to manually switch between speaker sessions. In addition to keeping events running smoothly, a stage timer is also a simple way to consistently market your brand or product throughout an event, as users will constantly be looking at the timer.

What is a countdown timer?

A countdown timer is a tool that can be used to efficiently conduct remote, in-person or virtual countdowns, events and conferences by providing speakers with the ability to easily see how much time they have left to speak. You can set multiple timers for different speakers, send messages to speakers, and automate show flows.

Who uses a countdown timer tool?

A countdown timer can be used by anyone who wants to conduct successful virtual and on-site events with minimal disruptions. So we're talking event production managers and staff, conference organizers, audiovisual professionals, and live-streaming or media production staff who want an automated way to see who's talking and how much time they have left.

What are some use-cases for a speaker timer?

A countdown timer is essential for in-person events, virtual countdowns, online presentations, and live-streamed broadcasts. So if you're organizing any sort of event like this, you should be using a speech timer to make sure things run smoothly every time.

An automated timer makes it easy to give everyone an equal chance to speak whenever necessary, by providing participants with an allotted time for their input.